Pom Perks members earn points with every purchase, which can be redeemed at checkout on future orders. You can also earn points for connecting with us on social media and signing up for our emails and texts. Plus, share your birthday, and we’ll give you birthday bonus points!

On top of that, members get access to exclusive events, early product launches, bonus points opportunities, free expedited shipping, and more. Check out the Pom Perks Levels for a full list of benefits.

Joining Pom Perks is easy! Create an account with your name, email address and password. Join now!

Already part of the Pom Fam through a previous purchase? Great news - you’re already enrolled in Pom Perks! Just sign in, and start earning points.

Nope! If you’re already part of the Pom Fam through a previous purchase, you’re automatically enrolled in Pom Perks. Just sign in, and start earning points!

All of your membership info can be found on the Pom Perks page when you're logged in. Check your points balance, membership level and progress towards leveling up!

Pom Perks launched on October 9, 2024 and purchases prior to this date are not eligible for points. Make sure to create an account before placing an order so you can receive points!

Please reach out to Customer Care at [email protected] or 859.940.1464. We’ll be happy to assist you with merging your accounts.

Your membership level is determined by how much you have spent in the last 12 months.

• Member: Free to Join
• Insider: Spend $500+
• Premium: Spend $1000+
• Elite: Spend $1500+

Once you have reached a Pom Perks membership level, you’ll stay there for one full year from the date you earned it. Keep shopping and engaging with Pom Perks to maintain your status or level up!

You’ll earn 50 points just for joining Pom Perks! For every dollar you spend online, you’ll earn 1 point (excluding returns, duties, taxes & shipping).

You can also earn points for connecting with us on social media and signing up for Pomegranate emails and texts. Share your birthday and we’ll give you bonus birthday points!

Yes, you can earn points as long as you checkout with the email address linked to your Pom Perks account.

Yes! Purchases made in-store at our Lexington, KY location are eligible for points. Be sure to give the associate the email linked to your Pom Perks account at checkout.

Please note that purchases made during warehouse sales are not eligible to earn points and points cannot be redeemed on warehouse sales purchases.

You can redeem points at checkout. Based on your points balance and cart value, select your reward and click 'APPLY.'

Just log in to your Pom Perks account. All your level benefits will be available to you. Make sure you’ve opted in to Pomegranate emails to get updates and info on your level benefits. If you have more questions or concerns please reach out at [email protected] or 859.940.1464.

To use your expedited shipping benefit, ensure you’re logged in and your cart total is $300+. At checkout, select the expedited shipping option with the price strikethrough—it won’t apply automatically.

Points expire 1 year from the date they were earned. Be sure to check your account for the most up-to-date points balance.

If you return items, the points earned on those items will be deducted from your points balance. If the return drops your total spend below the threshold for your new membership level, you’ll be moved back to the previous level.

Yes, if you are returning the entire order, we’ll refund the amount you paid after the discount was applied. The points you used to redeem the discount will also be returned to your account.

Make sure you were logged into your Pom Perks account when you checked out. If you checked out as a guest, contact [email protected] with your order details and we’ll add your points.

Points won’t be earned if your order was returned or canceled.

Any points earned from purchases that are later returned will be deducted from your balance.

Please note that it can take a couple minutes to a couple hours for points to arrive in your account. Your ‘Rewards History’ will show you the number of points earned, how and when they were earned, and any redemptions made on your account. If your points still haven’t appeared, contact us at [email protected]

Thank you for sharing Pomegranate with your friends!  To receive referral rewards, your friend must be a first-time customer, and the referral must be made through our referral box or your unique referral link, both found on your Pom Perks page. Once your friend completes their first purchase of $200+, you’ll receive an email notification and your reward will appear in your ‘Rewards History.’